Grievance and Complaint Information
The Florida Bar operates the Attorney Consumer Assistance Program (ACAP) for individuals who are unsure about whether a lawyer has acted ethically, or who are dissatisfied and wish to consider filing a complaint against the attorney.
ACAP staff, including attorneys, handle complaints and may be able to resolve problems before a complaint is filed. The ACAP telephone number is toll-free: 1-866-352-0707
Before calling the ACAP, The Florida Bar provides other information that may help you to decide whether to file a formal complaint.