Grievance and Complaint Information

If you find yourself unsure about whether a lawyer has acted ethically or are dissatisfied and considering filing a complaint against an attorney, The Florida Bar's Attorney Consumer Assistance Program (ACAP) is here to help.

The ACAP staff, which includes attorneys, are trained to handle complaints and work towards resolving problems even before a formal complaint is filed. You can reach the toll-free ACAP telephone number at 1-866-352-0707 for assistance.

Before contacting ACAP, The Florida Bar also provides additional information that may assist you in deciding whether to file a formal complaint.

We understand that the complaint process can be complex, but please rest assured that we are here to provide you with friendly and professional support at every step of the way.         

The Florida Bar ACAP Information

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